IT Help Desk Technician

About us:

S3 Group Ltd. is a Saskatchewan-based manufacturer providing innovative solutions to the agricultural industry through multiple divisions across North America. We value innovation, teamwork, and quality in everything we do.

Who are you?

We are hiring an IT Help Desk Technician to support day-to-day IT needs and assist with maintaining core systems, including our Microsoft and Citrix environment. This position combines front-line user support with opportunities to take on more advanced infrastructure responsibilities.

What will you do?

• Respond to IT requests for hardware, software, accounts, and connectivity
• Set up and maintain computers, phones, printers, and related equipment
• Assist with Citrix environment and virtual desktop support, monitoring, and upgrades
• Work with external vendors and document solutions to improve IT processes

What do you need to succeed?

• 3+ years of IT support experience
• Education in Computer Science/Information Technology or related field
• Strong knowledge of Windows operating systems and Microsoft 365
• Citrix experience strongly preferred
• Basic networking knowledge (TCP/IP, DNS, VPN)
• Clear communication skills and a customer-focused approach

How to Apply: Once you click on the Apply for this Position button you will be taken to a page where you will have two ways to apply. You can upload your resume/CV or copy and paste your details into the box provided.