Customer Service Representative (Experienced in Paint) - Mississauga, Ontario

About us:

Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 150 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933.

Who are you?

Cloverdale Paint is seeking an ambitious individual for a full-time position with open availability at our store in Mississauga, ON. We are looking for someone to work full-time. This is a role for an experienced paint technician. This role requires extensive knowledge on color matching techniques in Architectural and Industrial paint products. Working knowledge of color-matching Spectrophotometric instrumentation is strongly preferred. Wage is negotiable depending on previous experience. We are accepting resumes in store at 1235 Cardiff Boulevard, Mississauga.

What's in it for you?

• Company paid benefits - Medical, Dental and Vision
• Annual cost of living salary increases
• Profit-sharing Program
• Family Assistance Program
• Staff Discounts
• Comprehensive training
• A supportive and growth-oriented management team
• A great work environment with collaborative and caring colleague

What will you do?

• Answering basic customer inquiries in person and by phone
• Determining and recommending products to customers ensuring the customer is supplied with all items required for their project
• Tinting & shaking paint accurately
• Keying in sales and operating basic functions of the POS system
• Perform basic tint machine maintenance and calibration
• Perform basic mixing equipment maintenance
• Employ leadership skills to mentor and direct new as well as existing employees in the tinting/color matching functions of the branch
• Maintain and manage the color filing system for the branch
• Assume quality control responsibility for all tinted product leaving the branch
• Tint and color match all products including trade, industrial, and wood finishing

What do you need to succeed?

• 3-5 years of Retail Sales in Paint Industry
• Ability to lift up to 50lb regularly
• Ability to stand for long periods of time
• Ability to work in a fast-paced environment
• Excellent customer service skills
• Attention to detail
• Good communication skills
• Strong problem solving skills
• Team player and capable of mentoring junior staff
• Strong work ethic, with a can-do attitude
• Must have a demonstrated desire and ability to color match
• Fully understands the requirements of the branch's color filing system
• An advanced working knowledge of the tint systems and color matching equipment
• A comprehensive knowledge of the computer color matching equipment and the ability to use its storage/filing functions.
• Complete knowledge of the customer's color needs and requirements.

How to Apply: Once you click on the Apply for this Position button you will be taken to a page where you will have two ways to apply. You can upload your resume/CV or copy and paste your details into the box provided.