Join our TEAM as our Inside Sales Representative in Rosenort, AB.

About Us:

Norstar Industries Ltd. is a locally-owned manufacturer of conveyance equipment for the agriculture, agri-industrial and industrial markets. Located just outside the town of Rosenort, MB, Norstar prides itself in providing market-leading products that are exceptional on every level. To do this, we need an exceptional team.

Job Overview:

We are now in search of an Inside Sales Representative. The successful candidate will have excellent communication skills, be well organized and customer oriented with a proven track record in building and maintaining long-term relationships with customers. They will play a key role in maintaining and enhancing our company's image and reputation by providing outstanding customer assistance to new and existing customers and will provide inside assistance to outside sales representatives to ensure our customers' needs are being met in a timely manner. This position is a full time; in office role and the Hours of work: Monday - Thursday - 8:00 am - 4:30 pm.

What You Will Do?

• Receive leads from internal CRM system and follow up with customers to complete
• quotes / orders
• Update CRM with information pertaining to the customer and order(s)
• Create and distribute quotes to customers in a timely manner and respond to all
• customer inquiries via email or telephone call in a timely manner
• Close sales by negotiating terms, pricing, and contracts to secure agreements with
• customers and achieve sales targets.
• Attend weekly meetings with the CSO to provide updates, review current quotes and
• other related action items
• Periodically travel to / attend trade shows with Outside Sales Reps. (Throughout Canada
• and possibly US*)
• Assist with the preparation and set up of company booth and sample products while at
• trade shows, and work with the Outside Sale Representative at the trade show to
• promote the company, its products and network
• Assist Outside Sales Representatives with quote preparation. Forwarding completed
• quotes to customers
• Prepare quotes for all international customers as required
• Work closely with production teams and logistics to get correct information related to
• freight costs, custom work etc.
• Receive inbound orders for placement parts
• Collaborate with and maintain communication with design team to understand customer
• requirements and work together to develop customized solutions to meet customer
• needs
• Track sales activities, update records, and prepare reports to monitor sales performance
• and identify areas for improvement.
• Participate in sales training to enhance sales skills, product knowledge, and understand
• sales techniques
• Participate in sales meetings: attending team meetings, conference calls, and training
• sessions to discuss sales strategies and share best case practices
• Other duties as assigned as related to position

What You Need to Succeed?

• Previous sales experience is required. Previous experience with agricultural equipment
• and sales would be a strong asset
• Excellent communication skills, written and verbal (English)
• Customer service experience, with the ability to maintain positive working relationships.
• Able to work in an office setting, lift up to 45 pounds, and be comfortable with visiting the
• production floor to speak with production team as required (required to wear proper PPE boot caps / steel toe shoes, eye protection, ear buds, etc)
• Proficient in MS Office programs and can learn new systems quickly
• Strong accuracy with data entry
• Being mechanically inclined would be a strong asset as the successful candidate will be
• required to know how products operate and how they are put together Must have strong time management and organizational skills
• Team player who can build trust in a team setting quickly
• Able to travel within Canada (highway travel, company vehicle) able to travel into the US

How to Apply: Once you click on the Apply for this Position button you will be taken to a page where you will have two ways to apply. You can upload your resume/CV or copy and paste your details into the box provided.